ChoreFire

ChoreFire Terms of Use

These terms and conditions (“Terms”) govern your participation in and use of the ChoreFire app (“the App”) and any other app, website or web pages or other electronic or other services (“the Services”) operated by Equality Machines Ltd. These Terms set out the terms of your relationship with Equality Machines Ltd (“we”, “us” or “Equality Machines”). Please read these terms carefully as they affect your rights and obligations under the law.

If you do not agree to these Terms in full, please do not register with us or use the Services.

Please also see our Privacy and Data Protection Policy for information about how we collect and use any data you enter into our system.

  1. Introduction
    1. ChoreFire is a tool to facilitate households or organisations to organise collective tasks. This may include by way of example (but not limited to) domestic chores, or informal tasks in a workplace environment.
    2. The Services are operated by Equality Machines Ltd (“we” or “us”) and use of our Services and registration is open to any user who registers with us.
    3. These terms will apply to all users, registered users and subscribers (“you” or “users”).
    4. Different levels of registration or subscription may apply whichever level of registration or subscription you choose you will be bound by these Terms.
    5. Please note that these Terms may be amended from time to time. Notification of any changes will be made by posting new terms to our website and App. In continuing to use the Services you confirm that you accept the then current Terms in full at the time you use the Services.
  2. Registration and Subscription
    1. Use of certain Services may require registration. We may allow access to some Services without registration but we reserve the right to withdraw access without registration at any time.
    2. We are not obliged to permit anyone to register with the Service and we reserve the right to refuse registration to anyone for any reason.
    3. You may register a given household whose members will use the Services (“Household”) as the administrator of that Household account (“Household Admin”) or you may join an existing Household managed by an existing Household Admin (provided that you are verified by the Household Admin for that Household).
    4. If you wish to join an existing Household we may permit registration use of the Services via a given device without an email address by providing an email address for the Household Admin and a name for the device.
    5. To register with us we will require that you provide us with your name, address and valid email address. We may also require additional information from time to time. Please note that any personal information that you provide to us will be subject to our data protection obligations which are set out in our privacy notice which is available on our website.
    6. You will be asked to create a password when registering. We recommend that you keep your password confidential and do not disclose it to any third party. If you do so reveal your password to a third party and they then access the Services they will be deemed to be acting as agent for you. We will not be held responsible for any action taken by any third party to whom you have disclosed your password. If you believe a third party has become aware of your password and is using your account without authorisation from you, please notify us immediately and we will suspend or close the account at our discretion.
    7. You must supply a valid email address when registering a Household so that we can send updates or other information relating to the Services to you. We will not be held responsible if you fail to provide a valid email address. If you become aware that you have supplied an invalid email address please contact us immediately to correct the information we hold about you.
    8. We may suspend or close your account at any time if you are in breach of any term of these terms. If we suspend or close your account you will not be able to use our Services any longer.
    9. We may offer a free trial period during which we allow you, for a limited period, to access functionality which is usually only available to paid subscribers. Once a trial period ends if you do not take out a subscription we reserve the right to withdraw your access to the Service. We may, at our sole discretion, extend or withdraw any trial period. Trial periods are offered strictly at our discretion and we may reduce the period or change the terms of any trial period we offer at any time.
    10. The applicable subscription fee for the Services will be provided via our website or on the App. Our payment processing partner will collect your debit or credit card details and our partner will have their own terms and privacy policy. You authorise us to collect your subscription fee via those credit or debit card details. If we attempt to collect payment and the payment details are no longer valid or the payment fails then we may suspend your access to the Services or make the account read-only until replacement payment details are provided to us and we are able to collect payment.
    11. We may offer a subscription for a monthly, annual or such other period as we may specify.
    12. If you have a subscription, your subscription will apply (unless we have agreed otherwise) for the agreed subscription period. Unless you opt to terminate your subscription we will be entitled to charge your debit or credit card at the end of each subscription period with the subscription fees for the next subscription period. For example if you have a monthly subscription we will collect your subscription payment monthly, if you have an annual subscription we will collect your subscription annually.
    13. We may offer referral bonuses, free trials and such other promotional offers as we may from time to time specify. The terms of any such offers will be set out in the App or on our website. We will be entitled to withdraw any promotional offer at any time.
    14. We reserve the right to add or remove services and functionality from any registration or subscription type or to add or remove registration or subscription types. We also reserve the right to change our subscription periods. When we change our subscription types or subscription periods you will be entitled to keep your existing subscription until the end of your then-current subscription period and at the end of that period you will be required to subscribe on the new basis.
  3. Data Protection
    1. When you register with the Services we will ask for some of your personal information. Any personal information you provide us with will be handled in accordance with our Privacy and Data Protection Policy which can be seen here https://chorefire.com/privacy.
    2. You agree that personal information supplied to us will be kept up to date. We will use the information provided to us to contact you. You are required to provide us with such information as we may request which may include your name, email address, telephone number (for authentication), profession, country of residence, and such other information as we may reasonably request.
    3. If we have reason to believe that there is likely to be a breach of security or misuse of the Services or the App through your account or the use of your password, we may notify you by email and require you to change your passwords on our system and with your other suppliers, or we may suspend your account until you have done so. Until you have changed all your passwords or we have reactivated your account you will not be able to access the Services.
    4. You are not entitled to allow any other person to use or borrow your log in details or password, each additional user must use and register for the Services separately.
  4. Use and Abuse of the Services
    1. Please note that the Services are strictly for the organisation of collective tasks only on a non-commercial or professional basis. The Services are not intended for use as a workplace productivity tool or as a tool to organise a paid labour force. If you would like to discuss a commercial version of the Service please contact us.
    2. Users of the Services are not entitled to directly advertise to or solicit the custom of other users without our express written consent.
    3. You are not entitled to resell or commercially exploit the contents of the Services. You are not entitled to use any data mining, robots, or similar data gathering and extraction tools to collect user names, e-mail addresses or any other data for the purposes of sending unsolicited e-mail or for any other use.
    4. Any content posted or published by you using the Services will be your personal responsibility. You will be personally liable for claims relating to negligence, defamation, breach of intellectual property, privacy or any other claim arising from your content.
    5. You may not publish any illegal, offensive, inaccurate, misleading, defamatory or fraudulent content. If any such content is published by you or if in our opinion any content is published by you which damages our goodwill or the goodwill attaching to the Services we reserve the right at our discretion and without notice to take such action as we deem necessary including removing the content from the Services and terminating your registration. You agree that if you share any content from our Services externally (including on any social media platforms), that you will not spam our content, or post our content on an inappropriate forum. You will not publish any illegal, offensive, inaccurate, misleading, defamatory or fraudulent about our Services, including when sharing content from our Services.
    6. You agree that you will not:
      • solicit log-in information or access an account belonging to someone else;
      • bully, intimidate, or harass any user of the Services;
      • do anything illegal, unlawful, misleading, malicious, or discriminatory using the Services;
      • do anything to suggest, express or imply that statements made by you are endorsed by us;
      • impersonate any other person whether or not that other person is a user of the Service.
    7. We also reserve the right at our discretion to remove any content from the Services, terminate your registration and/or subscription and restrict your access to our services at any time for any reason.
    8. In the event that you are informed that you will no longer be entitled to access the services you will not be entitled to register again and you will no longer have permission to use the Services.
    9. If you come across any offensive, inaccurate or damaging material on the Services or if you are subject to any form of abuse or harassment we ask that you contact us immediately.
    10. You agree not to upload any files or post or publish any on the Services that contain viruses, corrupted files, or malicious code or any other similar software or programs that may damage the operation of another's device.
  5. Content
    1. The Services will contain various materials, resources, information and content (“Content”).
    2. Content is provided by us as general information only. This Content may not be relevant or apply in your particular case or situation.
    3. The Content provided:
      1. should not be regarded as or relied upon as being a comprehensive opinion concerning the matters referred to or covered by the relevant Content;
      2. is based on information, data and materials available at the time of writing;
      3. may relate to certain contexts and may not be suitable in other contexts;
      4. has been prepared in good faith on the basis of evidence and information available to us.
    4. Reasonable efforts will be made to ensure that the Content is accurate and up-to-date at the time of publication but we cannot guarantee that the Content will be error-free.
  6. Our Liability
    1. We will operate the Services with the reasonable skill and care of an online service provider. Services provided do not extend to detailed monitoring or supervision of content, comments or communications between users of the Services.
    2. We exercise no supervision over the tasks which are assigned via the Services and we will not be responsible for the allocation of tasks or for how any such tasks are discharged. When assigning tasks you are responsible for all applicable health and safety or other considerations.
    3. From time to time it may be necessary to suspend access to the Services for a period of time and any such interruptions shall not constitute a breach by us of these Terms. Our liability to you for breach of contract will be strictly limited to the subscription price actually paid by you to us.
    4. We will not be liable for any a) business loss; b) financial loss; c) economic loss; d) consequential loss; e) loss of data; f) lost profit; f) loss of bargain or opportunity or f) indirect loss arising as a result of your use of the Services even if such loss is incurred or suffered as a result of our negligence or otherwise.
    5. We may provide counters, clocks and other tools to measure time spent on tasks and rewards. Any targets set on any such counters or clocks are the user’s responsibility, and we will not be responsible for any failure to correctly set a clock or counter.
    6. Users may set rewards for other users, we recommend that any such rewards are low value and preferably non-monetary. The allocation and payment of rewards is entirely a matter between users and we will not have any liability whatsoever in relation to any reward, including, but not limited to any failure to earn or receive any reward or any payment or delivery failure in relation to any reward.
    7. We will not be liable for any use of the Services other than for collective domestic and unpaid workplace tasks purposes.
    8. We will not be liable for any breach of the Data Protection Act 2018, the General Data Protection Regulation or any other applicable legislation relating to the protection of personal data in the event that you disclose personally identifiable information relating to any third party.
    9. We will not be liable if content you have posted and stored on the Services is lost, corrupted or damaged.
    10. Our total liability to any user (subject to clause 6.9) is limited to a maximum amount equal to the higher of a) £250 and b); the total charges paid by such user in the previous 12 months.
    11. Nothing in these Terms will limit our liability for fraud or for death or personal injury caused as a result of our negligence.
  7. Cancellation and Termination
    1. If you wish to cancel your registration, please notify us and we will terminate your registration. Posted content will remain available on our Services following termination of your registration
    2. If you are a subscriber you can terminate your subscription at any time by notifying us in writing or via the App. Upon notification of termination your subscription will be terminated at the end of the then-current monthly subscription period. Payments from your debit or credit card will cease from the end of the monthly subscription period (but we will not refund any subscription fees paid for the current subscription period). Your account will continue (unless you request that your account is terminated) as a free account.
  8. Intellectual Property and App Licence
    1. If you have downloaded a copy of our App, then subject to your agreement to these Terms we hereby grant a non-exclusive, non-transferable licence to download a copy of the App to such devices as are personally used by you and to use the App for your personal purposes. You may also take back-up copies of the App for personal use. We reserve the right to terminate this licence if you are in breach of these Terms. You may not transfer this licence.
    2. You may not use, copy, modify or transfer the App or any materials or documents we have supplied to you except as expressly set out in these Terms. You may not translate, reverse engineer, decompile, disassemble, modify or create derivative works based on the App, except as expressly permitted by law.
    3. By providing content for distribution by our Services you expressly grant us a royalty-free, perpetual, irrevocable licence to use such content in order to deliver the Services to you.
    4. The App together with the format and content of the Services is protected by copyright and we reserve all rights in relation to our copyright whether owned or licensed to us and all rights are reserved to any of our registered and unregistered trademarks (whether owned or licensed to us) which appear on the Services.
    5. The App and Services may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the App without our express written consent.
  9. Notice and Take-Down
    1. We will make all reasonable efforts to delete accounts which are being used in breach of our Terms and to identify and remove content that is defamatory or infringing on intellectual property rights or otherwise in breach of our media policy when we are notified but we cannot be responsible if you have failed to provide the relevant information.
    2. In the event that you believe that an account is being used in an inappropriate manner or that any Content which is distributed using the Service is defamatory or infringing on intellectual property rights you should notify us in writing either by email to hello@chorefire.com including the following:
      • Your full name and contact details, including postal address, telephone number and e-mail address;
      • The location where the defamatory or infringing content appears;
      • The content that you believe is defamatory or infringing on intellectual property rights;
      • The reasons that you believe the content is defamatory or infringing on intellectual property rights;
      • A statement confirming that you are authorised to act on behalf of the claimant or rights holders; and
      • A signed declaration truth in respect of the information in the notice.
    3. Any statement made under this clause may be used in court proceedings.
  10. General
    1. You shall comply with all foreign and local laws and regulations which apply to your use of our Services in whatever country you are physically located.
    2. These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
    3. If you breach these Terms and we decide to take no action or neglect to do so, then we will still be entitled to take action and enforce our rights and remedies for any other breach.
    4. We will not be responsible for any breach of these Terms caused by circumstances beyond our reasonable control.
    5. We may make changes to the format of the Services, or to the App's content at any time without notice.
  11. Contact Us
    1. If you have any questions about these Terms, please contact us at hello@chorefire.com and +442039099700.